Most maître d’s these days seem to lack the professionalism and charm that the role demands. Thankfully for 905 diners, Roberto Bustamanti brings some Old World class to the role, although he ought to — he’s been at it for a while. Guests in town from out of the country? No fear: our man’s multilingual talents (five and counting) mean he can say “cheers” in as many ways as you can count.
You’ll come in contact with at least four members of Cynthia Lam’s crack service squad before your meal is out: hostess, candle lighter, drink taker and waiter, then Cynthia will stroll by to make sure you enjoyed your meal. It’s not the friendliness of the service that stands out (though they are cheery) but rather the professionalism of the operation. You’ll love servers’ resplendent traditional outfits. Go for the food, go back for the service
Finally! A sommelier who’s not a wine snob. Lucky for diners at Terra, genial sommelier Michael De Tomasso gives unpretentious wine advice, and he’s a pretty nice guy to boot. Informed, sophisticated and down-to-earth: qualities that allow him to cater to oenos wanting expert analysis on, say, tannin maturation — and to those who simply want something delicious to slurp.
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